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Short answers to the questions store owners ask most. Can't find yours? Email support@flowsfixed.com and we aim to reply within one business day.
Free Gap Check | Finding your numbers | The $395 fix | Access we need | DNS records | Timing | Refunds | Your data
1. The free Flow Gap Check
The Gap Check compares your Klaviyo flows with Klaviyo's published 2026 averages and shows an estimated monthly dollar gap for each flow. It is free, needs no account and no access to your store, and takes about a minute. Email is optional and only used if you ask for a copy. It is an estimate, not a revenue promise.
Benchmarks used (revenue per recipient):| Flow | Average | Top 10% |
|---|
| Abandoned cart | $6.77 | $13.70 |
| Welcome | $5.75 | $13.27 |
| Browse abandonment | $2.08 | $4.32 |
| Post-purchase | $1.80 | $2.77 |
Source: Klaviyo 2026 benchmark reports. FlowsFixed is not affiliated with Klaviyo.
2. Where to find your numbers in Klaviyo
- In Klaviyo, open Flows and click the flow (for example, Abandoned Cart).
- Set the date range to the last 30 days.
- Read Revenue per recipient and Recipients from the flow's analytics. You can also open Analytics, then Benchmarks, to see the same metric and Klaviyo's Poor, Fair, Good or Excellent rating.
- Enter both numbers in the Gap Check. Leave a row blank if you have no such flow; that counts as a missing flow.
3. What the $395 fix includes
- A review of your four core flows: welcome, abandoned cart or checkout, browse abandonment and post-purchase.
- Rebuilding missing or weak flows in your Klaviyo account: triggers, filters, timing, and on-brand email content for you to approve.
- A check of your sending domain setup (SPF, DKIM and DMARC), with exact DNS records if anything is missing.
- Planned, not yet available: a written before-and-after summary of each flow's numbers after 30 days.
Nothing goes live until you approve it. FlowsFixed is currently taking fix requests only and accepts no payments yet; timing and scope are agreed with you in writing before any payment.
4. Access we need
- In Klaviyo, open your account name (bottom left), then Settings, then Users.
- Click Add new user, enter support@flowsfixed.com, and choose the Manager role. Manager can build flows but cannot change billing or account owner settings.
- Reply to our confirmation email when done. You can remove our user at any time from the same page.
We never ask for your password, and we do not need Shopify access.
5. DNS records
If your sending domain needs authentication, we send you the exact records to publish with your domain host (for example, Shopify, GoDaddy, Cloudflare or Namecheap), with step-by-step instructions for that host. We do not need access to your domain account. After you publish them, we confirm they pass.
6. Timing
Timing is agreed in writing before any payment. You approve every flow before it goes live.
7. Refunds
Full refund on request before work begins, or if we miss the timing agreed in writing. No refund once you approve and set flows live. See the Terms.
8. Your data, opting out and deletion
- Every FlowsFixed email has an unsubscribe link, and opt-outs take effect immediately.
- To see or delete what we hold about you (fix request details, Gap Check numbers, emails), write to support@flowsfixed.com with the subject "Delete my data". We confirm by email when it is done.
- Details are in the Privacy notice and Data Processing Addendum.
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FlowsFixed, 2505 Resnick Dr, Round Rock, TX 78681.